Their philosophy is
'never say no' - whatever the guest asks for, the guest will receive, no matter
how bazaar it may be.
Actor Robert Downey Jnr demanded that his suite
be turned into a vast personal gym. Ayumi Hamasaki – Japan’s answer to Britney
Spears – insisted on her bath being replaced by a £15,000 Jacuzzi. An Arabic
princess wanted the entire third floor transformed into a makeshift
palace.
Staff at Claridges go to such extreme lengths to provide guests with the best service they could ever imagine to receive, staff for example, iron the creases out of newspapers.
Staff at Claridges go to such extreme lengths to provide guests with the best service they could ever imagine to receive, staff for example, iron the creases out of newspapers.
Below is an article from the Mail Online by Adam Lee Potter - it
is definitely worth a read on a Saturday morning. It is amusing yet impressive
as to the heights this hotel goes to give the guest what they want.
Many of Silver Swans clients are regular guests at Claridges - are
you able to provide a comparable service in your villa or chalet . . . .?
Below is a clip from the series taken from YouTube:
Written by Silver Swan Blogger, Holly McQueen @ http://hollsblogspot.blogspot.co.uk/
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