Silver Swan is a bespoke recruitment agency specialising in chalet, villa and yacht staff. We offer a personal yet professional service, with the recruitment process tailored to suit your individual needs.

The 'Silver Swan Blog' has been designed for your enjoyment, here you can keep up to date with Silver Swan vacancies, places we have visited, testimonials, tips on how to improve your CV and interview techniques, interesting articles to read, recruitment fairs, hospitality and catering, pictures to make your mouth water, menu's produced by our Michelin standard chef's, videos and much more.

Feel free to contact us anyday, anytime and a consultant will be available to take your call.
t: +44 208 244 4707
m: +44 7595 526 73 7
e: enquiries@silverswanrecruitment.com

Friday 30 August 2013

At your service

Host/ Manager and any job which involves being face to face with guests and clients is a very important role. Front of House takes a lot of skill to pull off, being seen but not heard, delivering the best service and anticipating guests requests before they know what they require there selves.

Chef, Michel Roux Jr, chef - patron of Le Gavroche, the three - starred bastion of haute cusine in Mayfair delivered a TV series last year called 'Service' - throwing 17-24 year old's into the deep end of Front of House and training them up to his standard.

"We know the passion and glory of chefs on television. Front of house requires equal passion and gives equal rewards. You can travel the world and get personal satisfaction out of providing great service."
- Michel Roux Jr

"Front of house has to achieve the subtle balance of being skilful without showing off, attentive but not intrusive. Waiters should be there not only for the routine tasks of taking the order and delivering the right meals to diners, but also for coping with the unexpected."

Silver Swan has used examples of Michel Roux Jr's series during staff training to emphasise the importance of professionalism, timing
 and attention to detail. Below is an example of Front of House taken from 'At your service', the final episode where the young interns work at 'The Great Gatsby' along side Michel Roux Jr's father . . . .Do you have what it takes for this position? If so  . . . . get in touch, as quoted by Michel Roux Jr, you can travel the world!!!






Written by Silver Swan Blogger, Holly McQueen @ http://hollsblogspot.blogspot.co.uk/


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